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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jennifer Forsythe

September 1, 2023

5  out of  5 rating by Jennifer Forsythe
"Stephanie was very helpful on getting me switched over to State Farm and set up for my Renters and Auto policies. Very pleasant and awesome service."

Tina Watson

August 23, 2023

5  out of  5 rating by Tina Watson
"I've been with Mark Caudle for 30 years and they are always friendly and helpful. I moved from Carrollton to Euless, years ago, and never considered changing agents. They are awesome!!"

Jennifer Brown

August 18, 2023

5  out of  5 rating by Jennifer Brown
"Mark's staff is always helpful when I call. Virginia, Cindy and Whitney are great. Thanks ladies for always taking care of my needs. You all ROCK!!"

Haley Reiser

August 18, 2023

5  out of  5 rating by Haley Reiser
"Mystie helped me get coverage for my new home very quickly and professionally. She explained every line item and made sure I made an informed decision. And I saved a bunch of money by bundling with my auto! Thanks Mystie!"

jose bastidas

August 16, 2023

5  out of  5 rating by jose bastidas
"excellent attention from Karina."

Jesús Garcia

August 12, 2023

5  out of  5 rating by Jesús Garcia
"My wife got into an unfortunate accident awhile ago, but Mark Caudle, the team and especially Karina, helped make the insurance process so easy. Thank you Mark and Karina for helping me and my wife."

Brenda McCoy

August 10, 2023

5  out of  5 rating by Brenda McCoy
"My family have been State Farm customers for over 53 years!! I can tell you that the customer service that I have personal received from Mark, Virginia and Cindy has be unparalleled! It’s important, I have never felt like a “policy number” with this team. Thank You for caring."

Roger Cardinale

August 10, 2023

5  out of  5 rating by Roger Cardinale
"Been with Mark’s office for 37 years and have never had anything but excellent service. The entire team is always there to take care any issue in time of need. Even in post Covid world they continue to execute at a very high level."

Debra Cothes

August 1, 2023

5  out of  5 rating by Debra Cothes
"Cindy was very helpful making me understand my insurance policy thanks Cindy"

Heidi Anderson Butler

July 24, 2023

5  out of  5 rating by Heidi Anderson Butler
"Excellent service!"

Carly Shelby

July 22, 2023

5  out of  5 rating by Carly Shelby
"Cindy was great and super helpful! She helped me get renters insurance and made the process super easy. Would definitely recommend and use her again!"

Bill Bexley

July 18, 2023

5  out of  5 rating by Bill Bexley
"I have known Mark for many years. He has always taken care of our home and auto insurance needs. We had a major hail event a few years ago. Insurance took care of both the home damage and auto damage with very few issues."

Kimberly Coleman

July 5, 2023

5  out of  5 rating by Kimberly Coleman
"We have recently started working with Mystie DeCoux and this location and she has been amazing. Very responsive, knowledgeable, and made us feel like we were making the right choices for coverages and to even move to State Farm for both our auto and now our home owners insurance. Highly recommend working with them!"

Ken Wilson

June 27, 2023

5  out of  5 rating by Ken Wilson
"We have insured our house and cars through Mark Caudle for nearly thirty years. Personal touch in a world with of websites and call centers."

Kelli Griffin

June 19, 2023

5  out of  5 rating by Kelli Griffin
"Mystie is a patient and understanding person. I am grateful for her guidance to get me out of an uncomfortable situation and back to a place where I feel safe. Thank you!"

Kendra Harris

June 14, 2023

5  out of  5 rating by Kendra Harris
"Stephanie Williams was very helpful and she will defiantly be my go to from now on. She answered my questions and sent the information I need right away."

Adam Drilon DFW Real Estate Agent

June 13, 2023

5  out of  5 rating by Adam Drilon DFW Real Estate Agent
"Karina is great. She helped me to get renters insurance in addition to adding my building as an additional interest. She is kind, sweet, and knowledgeable."

Val Vance

June 13, 2023

5  out of  5 rating by Val Vance
"Answered all my questions. Got me going in no time. Thanks"

theron russell

June 7, 2023

5  out of  5 rating by theron russell
"With the help of our agent, Mark Caudle, we were able to negotiate a fair settlement on brand new Ford Explorer that was totaled after four weeks of driving. He jumped in and worked with State Farm adjustors on our behalf. Thanks Mark."

Jennifer Lemke

May 31, 2023

5  out of  5 rating by Jennifer Lemke
"I have had State Farm for over two years and the ladies In the office for Mark caudle are amazing . They are very helpful , understanding and get things done. I appreciate all their help while I was in the process of moving. I highly recommend this state farm agent ❤️ with much love the Lemke family"

Jennifer Kelley

May 24, 2023

5  out of  5 rating by Jennifer Kelley
"My husband and I have been longtime customers of State Farm with Mark Caudle as our agent. Recently I went through a life change that now requires me to take over managing all the finances in our household. Mark and his staff have been beyond helpful in guiding me through this process. They are always friendly and quick to assist my needs and in answering all my questions. I am so appreciative of them for their assistance during this time."

Gary Slavonic

May 17, 2023

5  out of  5 rating by Gary Slavonic
"I have used State Farm insurance for over 30 years & Mark has been my agent for almost all of that time. Mark has always been professional, and an advocate for his customers, on the few times where I have had to file a claim, Mark did not hesitate to get involved to make sure that there were no issues getting my claim resolved. Mark has a professional staff to take care of a lot of the 'day to day' stuff, many times I can call to the office & Laura Helton can take care of my claims quickly and professionally, and is always very helpful."

Manny Aizen

May 12, 2023

5  out of  5 rating by Manny Aizen
"Always wonderful service, taking care of my problems on the first call and follows up on every issue as needed! Great place to do business with!!"

Carol Creighton

May 4, 2023

5  out of  5 rating by Carol Creighton
"Every time I've ever had a question or needed assistance, Mark's office has been so helpful, kind, professional and responsive. Today was no different when Cindy helped me. This is why I have my insurance from Mark for more than 30 years."

Kerry Stover

May 3, 2023

5  out of  5 rating by Kerry Stover
"Karina was quick, efficient, and effective in addressing our needs, a pleasure to work with!"