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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Manny Aizen

May 12, 2023

5  out of  5 rating by Manny Aizen
"Always wonderful service, taking care of my problems on the first call and follows up on every issue as needed! Great place to do business with!!"

Carol Creighton

May 4, 2023

5  out of  5 rating by Carol Creighton
"Every time I've ever had a question or needed assistance, Mark's office has been so helpful, kind, professional and responsive. Today was no different when Cindy helped me. This is why I have my insurance from Mark for more than 30 years."

Kerry Stover

May 3, 2023

5  out of  5 rating by Kerry Stover
"Karina was quick, efficient, and effective in addressing our needs, a pleasure to work with!"

Daniel Cirulis

May 3, 2023

5  out of  5 rating by Daniel Cirulis
"I have been with Mark for over 30 years. He and his team have always been extremely professional yet helpful and friendly and always available. They also have many years of experience. He understands the business and will go to bat for you whenever necessary. They are a great group of people. I highly recommend Mark."

Sarah O'Neal

May 1, 2023

5  out of  5 rating by Sarah O'Neal
"Mystie was lovely. Such a huge help getting me set up on auto insurance!! Thank you so much."

b j

April 21, 2023

5  out of  5 rating by b j
"They are the absolute best in the insurance business! Been with Mark Caudle State Farm Agency for years. I highly recommend them! B. J."

Andrea Griffin-Talavera

April 6, 2023

5  out of  5 rating by Andrea Griffin-Talavera
"Mystie provided me with an auto quote. She was very informative, helpful, and just a pleasure to talk to. These types of interactions are what keeps my business!"

Krista Cheatham

March 29, 2023

5  out of  5 rating by Krista Cheatham
"I have had the pleasure of working with Mark Caudle for over 20 years. We have built a great relationship with him and his office. His team is very professional and always a pleasure to do business with. I love how his office will always answer the phone if i need anything at all. I would highly recommend Mark."

Michelle Lewis

March 28, 2023

5  out of  5 rating by Michelle Lewis
"Mark Caudle and his team are wonderful! They are extremely helpful and supportive when I reach out with any questions I may have. They follow up, very efficient, and make sure my husband, kids and I are well taken care of. Thankful to have our business with such a wonderful team."

Wayne Spencer

March 27, 2023

5  out of  5 rating by Wayne Spencer
"For over 30 years Mark and his staff have provided quality service in meeting my family's insurance needs. Mark and his staff take a personal interest in handling your claims which makes it very comforting when going through the process. I would highly recommend Mark to meet your insurance needs."

Roman Grado

March 17, 2023

5  out of  5 rating by Roman Grado
"I was shopping around and was able to connect to an actual person. My new agent Mystie was able to help me get a great policy and was able to get a few discount and a great explanation of the policies. Glad to start at state farm"

Sheryl Selk

March 1, 2023

5  out of  5 rating by Sheryl Selk
"Having an automobile accident is a very unnerving experience. Stephanie Williams answered all my questions and walked me through what steps I needed to take. She was very caring, professional and efficient."

T Sac

February 10, 2023

5  out of  5 rating by T Sac
"Mark Caudle and his team are the best. I am blessed to have been a part of the Caudle Team and Family for over30 years now. Mark has taken care of my parents and our family for now 2 full generations. We will be with the Caudle team for a long time coming. If your not with Mark and his team, you are simply missing out! They are a 10 star group."

David Thomas

February 1, 2023

5  out of  5 rating by David Thomas
"So far, so great! It was hard for me to leave my previous provider mainly because of the relationship built over yrs. Contacted a few that didn't move the needle at all untill Mystie at Mark's office reached out. If nothing else give them a call, cant hurt, might save you hundreds per month. Did me!"

Amy Lea Raglin

January 22, 2023

5  out of  5 rating by Amy Lea Raglin
"i've been with mark's office for 30+ years...they are always extremely helpful and supportive when you need it most!"

william Murphy webster III

January 18, 2023

5  out of  5 rating by william Murphy webster III
"Stephanie was a pleasure to work with in getting insurance on a newly purchased vehicle. % star service indeed, thnak you Stephanie"


January 12, 2023

5  out of  5 rating by ConvictCupcake
"Mystie was very kind, helped me out getting a policy started and saved me some money! Thank you!"

G Browntex

January 11, 2023

5  out of  5 rating by G Browntex
"Mystie responded quickly to our questions. She reviewed all of our policies on her own and found a potential gap which she explained thoroughly so we could make the right decision for our family."

Trevor Hughes

January 5, 2023

5  out of  5 rating by Trevor Hughes
"I worked with Mystie and she was wonderful. I asked for a quote and had one basically immediately and when i called back to purchase she took time from lunch to process my payment and get me insured so i could be on the road as quick as possible. She really works with you and gives you all options on how to get the best price. Shes great!"

Fred Wells

January 4, 2023

5  out of  5 rating by Fred Wells
"Contacted the office to see if we qualified for a discount on our car insurance and Ms. Mystie DeCox helped us. She immediately confirmed our request and told us how to get signed up for the program. She is a good example why we have our car, home and liablity insurnce only with your office. Thank you Fred Wells"

kent turner

May 25, 2022

5  out of  5 rating by kent turner
"Have been a customer for close to 40 years. Mark and his staff have always been professional, helpful, and courteous. They give personal service with an eye towards cost containment yet making sure we have appropriate levels of coverage."

S Barr

February 18, 2022

5  out of  5 rating by S Barr
"Tina was very helpful and getting our new policy with them and made the transition very smooth. Thank you"

Stacy Evans

December 31, 2021

5  out of  5 rating by Stacy Evans
"Tina is amazing! I cannot say enough about her professionalism and the service she provides! I have been with State Farm for years now and every time I have a question, need something, need help with a new quote or new claim she is ALWAYS extremely responsive. She goes above and beyond to help her clients! If you’re in need of insurance please contact Tina!! I highly recommend her and State Farm! You will not be disappointed!!!!"

Angela Williams

December 31, 2021

5  out of  5 rating by Angela Williams
"Tina was so great she was able to answer all my questions . I have been with them for years and they always make sure i get best price and great customer service."


December 2, 2021

5  out of  5 rating by smaldo91
"We have been Statefarm clients for over 25 years and with the same account representative, Tina Robertson. She is the best! She is always ready to answer your questions and explains everything so well like you have no idea. Most recently, she helped us with our home insurance. Stuff like this can be hard to understand and confusing but not with Tina. We are thankful for the help she has been to us for these past two decades. :)"